Privacy Policy

1. Introduction

Lawvion Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Request a trial or demo
• Subscribe to our services
• Contact customer support
• Subscribe to our newsletter

This information may include:

• Full name
• Email address
• Phone number
• Company name
• Billing address
• Payment information
• Professional credentials

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our website:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring URLs
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our services
• Account Management: To manage your account and provide customer support
• Communication: To send you important updates, security alerts, and administrative messages
• Billing: To process payments and manage subscriptions
• Improvement: To analyze usage patterns and improve our services
• Marketing: To send promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and enforce our terms
• Security: To detect, prevent, and address technical issues and security threats

4. Data Storage and Security

4.1 Air Gap Deployment

For customers using our Air Gap on-premise solution:

• All case data, client information, and documents are stored locally on your systems
• We do not have access to your operational data
• No data is transmitted to our servers during normal operation
• You maintain full control and responsibility for your data security

4.2 SaaS Deployment

For customers using our SaaS cloud solution:

• Data is stored in secure, encrypted databases within the EU (Ireland)
• We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256)
• Access controls and authentication mechanisms protect your data
• Regular security audits and penetration testing are performed
• We comply with GDPR and other applicable data protection regulations

4.3 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and services (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of Lawvion, our users, or the public
• With Your Consent: With your explicit consent for any other purpose

All third-party service providers are required to maintain the confidentiality and security of your information.

6. Your Data Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request restriction of processing your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: Complain to your local data protection authority

To exercise any of these rights, please contact us at privacy@lawvion.ie

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR requirements.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Lawvion Ltd.
53 Phipsbrough Road
Dublin 7, D07HT25
Ireland

Email: privacy@lawvion.ie
Phone: +353 15670067

Data Protection Officer: dpo@lawvion.ie